Connect patients, hospitals, TPAs, and insurers through a unified AI workflow that verifies documents, validates treatments, detects fraud, and accelerates approvals.
Trusted by forward-thinking healthcare organizations
Millions of patients face delayed, denied, or fraudulent cashless claims each year.
The system still runs on phone calls and paper.
11–12.5%
Claim denial rate in India
Far above the global average — mostly documentation gaps AI can catch before submission.
₹8–10k Cr
Annual fraud loss
Fraudulent billing and duplicate claims go undetected without automated cross-validation.
2–3 hours
Average TAT per claim
Manual processes, phone calls, and paperwork slow every cashless claim to a crawl.
60 sec
NoLoop target TAT
Documents, adjudication, and fraud detection processed by AI — all in parallel.
Meera never opens a portal or files a form. From admission to discharge, NoLoop keeps her informed in one WhatsApp thread and asks only when it truly needs her.
Live status, plain language — “Cashless approved”, not claim codes.
Co-pay known up front — No surprise bill at the discharge counter.
Consent & pay, one tap — Approve sharing and settle the co-pay in-thread.
NoLoop Care · Claim #NL-2216
OnlineHi Meera — your father has been admitted at Acme Hospital. Tap below to allow us to share his policy details for cashless approval.
✓ Consent given · one tapIs his cardiac surgery covered? What will we have to pay?
Cashless approved ✅ — the surgery is covered under his policy (clause 4.2). Your co-pay is ₹16,000, known now — no surprise bill at discharge.
Discharge cleared 🎉 ₹1,84,000 settled directly with the hospital. Settle your co-pay right here when you're ready.
Pay ₹16,000 co-pay · UPITrack admissions, verifications, and settlements as they happen. AI recommendations with confidence scores sit beside every claim, so reviewing doctors decide in seconds — not hours.
Claims Queue
Live · SLA on trackR. SharmaNL-2214
Acme Hospital · ₹92,400
A. VermaNL-2215
CityCare · ₹1,20,000
S. IyerNL-2216
Acme Hospital · ₹1,84,000
AI Recommendation · NL-2216
Approve ₹1,84,000 — clause 4.2 cardiac cover, fraud score 3%.
The Pipeline
Eight automated stages move every cashless claim through verification, fraud checks, and policy rules — humans approve only where it matters.
Cashless Claim Pipeline · #NL-2216
Running · 58s elapsedPatient
AdmittedHospital Upload
CompleteAI Doc Verification
CompleteMedical Validation
CompleteFraud Detection
Score 3%Policy Rule Engine
MatchedApproval Decision
ApprovedClaim Settlement
InitiatedThe Multi-Tenant Platform
Each stakeholder gets a purpose-built application designed for their workflow — fully isolated, fully integrated.
Billing teams submit cashless pre-auth requests, upload documents, manage beds, and track every claim in real time.
Reviewing doctors and TPA staff evaluate claims with AI rationale, policy clause citations, and confidence scores.
Policyholders follow their cashless claim in real time — co-pay breakdowns, timeline status, and plain-language updates.
AI Agents
Every agent fires automatically at the right stage — no manual triggering required.
Agent 01
Query-Proofing Agent
Fires when the hospital uploads documents
Validates document completeness, runs a policy-coverage check via RAG with clause-level citations, and flags billing inconsistencies before the claim ever reaches the insurer.
Agent 02
Adjudication-Assist Agent
Fires when the insurer opens the claim
Generates a clinical justification summary, checks billing line items against benchmarks, and produces a recommendation with cited policy clauses.
Agent 03
Fraud Detection Agent
Runs in parallel with Agent 2
Calculates a weighted fraud-risk score across billing variance, duplicate checks, historical patterns, hospital credibility, and diagnosis-procedure consistency.
Agent 04
Patient Communication Agent
Fires on every state transition
Sends warm, plain-language updates to the patient at every step, and powers a policy Q&A bot so patients can ask about their coverage anytime.
Full audit trail, automated TAT compliance, and AI-powered accuracy — built into every claim from day one.